To help ensure Splendette emails get through to you - please follow these instructions.
Gmail (Webmail and mobile)
Sometimes, emails from us appear in the "Promotions" tab where you might not see them. Getting future emails from us to appear in the “Primary” tab is pretty easy. First of all, drag-and-drop the email message from beneath the tab it’s currently filed under, into the “Primary” tab. Once that's done, a message will appear saying “This conversation has been moved to Primary. Do this for all future messages from email@example.com?”. Select “Yes”:
The conversation has been moved to "Primary" Do this for future messages from firstname.lastname@example.org? Yes
The Gmail mobile app doesn’t provide a way to prioritise messages. However, tapping “Show images”, then “Always show images from Sender” will ensure that images always display in the inbox.
After opening an email message, an alert should show saying “Parts of this message have been blocked for your safety.” Click the link saying “I trust email@example.com. Always show content”:
Parts of this message have been blocked for your safety. Show content | trust firstname.lastname@example.org. Always show content.
iPhone and iPad Mail
By selecting the From, or Reply-to on an email message, you can choose to “Add to Contacts”, or “Add to VIPs”. The advantage of “Add to VIPs” is that future emails from Splendette will be added to the special VIP mailbox in Mail app.
When opening an email message, a “+”
symbol should display next to From: and the sender’s name. Select this and an “Add to contacts” pop-up should appear. Select “Save”.
Apple Mail on macOS
By selecting the From, or Reply-to on an email message, you can choose to “Add to Contacts”, or “Add to VIPs”. The advantage of “Add to VIPs” is that future emails from this sender will be added to a special VIP mailbox in the Mail app.
Outlook on Windows
When opening an email, an alert at the header of the message, “Click here to download pictures…” should display. Click this and select, “Add Sender to Safe Senders list”.
Android (Default email)
On Android phones and tablets, open the email message and tap the picture of the sender that displays before the message. Touch “Add to Contacts”.
In the preview pane for an opened email message in AOL Mail, under the email’s subject line select Splendette after 'From' and select “Add Contact” from the drop-down menu.