These Terms and Conditions apply to the supply of all Goods by us to you from the date that you accept these Terms and Conditions via the website.
Payment is due upon checkout on the website. The website will not release an order without payment.
There is no MOQ but carriage charges are as follows:
UK £0-£299 there is a £15 shipping fee £300+ Carriage paid
EU £0-£499 there is a £25 shipping fee £500+ Carriage paid
ROW £0-599 there is a £25 shipping fee £600+ Carriage paid
(All values are wholesale order values)
Your order is not confirmed until items have shipped. Any ordering errors cannot be amended post-payment, we will need to cancel the order and re-raise.
We cannot combine orders or add items once payment has been made.
Deliveries will be processed as soon as possible, we aim to ship within 2 working days, however, at busier times, it could take longer. If your order is urgent, please advise this via email on firstname.lastname@example.org.
Items are sent either via Royal Mail or Parcel Force. If you notice your delivery has an error or you notice damage or a fault with an item, please advise us in via email, within a week of receipt. We will work with you to resolve the issue.
You are permitted to sell online and in store in the UK and in non-EU and non-US countries. In the US and Europe, you are only able to sell in physical stores; no online sales are permitted. Splendette reserves the right to change this at any time. You will be notified in writing of any changes. Customers are not permitted to sell via any third party vendors.
All pricing information is strictly confidential and will be sent on an individual basis. You shall keep confidential and shall not use any confidential information communicated by us to you without our prior written consent.
Splendette reserves all rights to refuse sales at any point. Any breach of these terms will result in immediate cancellation of orders.
Splendette, the Splendette logo and all jewellery designs remain the sole property of Splendette. Any reproduction of these is strictly forbidden. All photographs, logos and images remain the sole property of Splendette. Use of any intellectual property must be agreed prior to publishing.
Splendette is a VAT registered business in the UK.